Mercedes-Benz of Tuscaloosa is a renowned brand that has established itself as a leading name in the automotive industry. With a rich history and a commitment to excellence, this brand has consistently delivered high-quality vehicles that embody luxury and sophistication. Their reputation for unparalleled craftsmanship, cutting-edge technology, and superior performance has made them a symbol of prestige and success. Mercedes-Benz of Tuscaloosa prides itself on providing top-notch customer service and ensuring a seamless experience for their valued customers. With a dedicated team of professionals, they strive to exceed expectations and create lifelong relationships with their clientele. As a trusted name in the automotive market, Mercedes-Benz of Tuscaloosa continues to set new standards of elegance and innovation, setting them apart from the competition.
Amenities and More
- Delivery
- Wheelchair-accessible toilet
- Credit cards
- Debit cards
- Wheelchair-accessible car park
- In-store shopping
- Cheques
- Repair services
- Oil change
Reviews
Amazing experience over here at Tuscaloosa! I worked with Willie (Sales) Reese (Product Specialist) and Pate (Finance Manager) and let me tell you, they rolled out the red carpet! Came all the way to Moody to valet me over to the dealership! I left out with an amazing lease payment on a 2023 CLA 250 and I could not be more happy! Amazing service and service department! I included maintenance package in my lease payments and I will definitely be back up there for maintenance because these men really made me feel special and important. Customer service here is A++++++
if you drive by this dealer please stop and give them some money, they are in a very poor situation. They must be, because they charged me $15.50 for the windshield washer fluid during the service of my car despite the fact that I had filled to the top the fluid tank 10 minutes before going to the dealer. They obviously charged that amount knowing they had not put the fluid, since it was already full, probably thinking I would not notice. When I complained, curiously all the sudden all disappeared and there was nobody available to talk to me. They must be in a desperate situation, believe me, who would scrap 15 bucks from a Mercedes client if they weren't really in a bad situation? I won't be back, of course, but if you can spare a dime, please stop by, they need it desperately.... Look at the new review with exactly the same problem. So this is what they do, period. What a poor image.
This is one of the worst dealerships I've ever been at. It takes 20-30min until someone shows up and talk to you. The system is always down for any reason. You schedule an appointment to pick up your car but the car isn't ready, or has a problem and can't be delivered. It's a Mercedes-Benz dealership but definitely worse then any other dealership I've been at, not only in USA, but around the world.
All went well with the purchase of my “new to me” 2022 Certified GLB250W with 3 rows of seat!!! The exterior and interior looks brand new. Mileage was low. Loved that with years left on the factory warranty.
Keith, our Salesman and his Sales Manager Chip were very professional
and accommodating in regards to our specific needs and requests.
Lindsay in Accounting was exceptional
in her role. Reese is an
amazing young man
who is so knowledgeable and great at explaining the features and helping us get acquainted with the wide array of amazing features. Ron in Service
also gave us a very high endorsement on our selection as he saw us there. We
needed a good reliable vehicle that we could keep for years to
come. We believe this to be the case.
Thanks to all at Mercedes Benz of Tuscaloosa for your assistance and help
with our latest purchase.
Andrew Strong and the Team @ Mercedes Benz of Tuscaloosa outshine the rest. Their hands-on professionalism, knowledge, integrity and their always welcoming environment is unmatched.
Our relationship with Andrew is impressive. This is the wife’s second GLE with him by our side. He meets us with a smile every time we drop in the dealership. He always replies to our questions immediately. …Believe me, he knows his Mercedes. Because of Andrew’s MB kinship with us the deal will be top-notch and perfect for our lifestyle. Thank you MB of T-town. We look forward to the years to come.
Just baught my daughter her first car from here they are a class act. Everyone there was friendly and no pressure from them to buy the car. Pate is a great salesman, very polite and friendly. I recommend them if you are looking for a car.
My daughter who is a student at the university scheduled a oil change. When she dropped off the vehicle she told them oil change only. When she arrived to pick up the car there were added charge of $15 for windshield wiper fluid and $35 for gas additive. She inquired about the extra charges and they told her if she did pay they will not give her the car. I contacted her advisor Owen on her bill and he refuses to call me to discuss.
Great place to buy! My sales person John was great and help answer all my questions. Thank you John and Chip for making the sales process so nice!
Location
3200 Skyland E Blvd, Tuscaloosa, AL 35405, United States
Hours
-
Monday
08:30 AM - 05:30 PM
-
Tuesday
08:30 AM - 05:30 PM
-
Wednesday
08:30 AM - 05:30 PM
-
Thursday
08:30 AM - 05:30 PM
-
Friday
08:30 AM - 05:30 PM
-
Saturday
09:00 AM - 05:00 PM
- Sunday Close
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